OUR RETURN POLICY

You may return your item within 45 days from date of purchase for an exchange or refund. Item must be in the original packaging with all included tags and/or documentation and in new and saleable condition. For apparel and accessories, item must be unworn and unwashed and our store tag still attached.

When returning merchandise by mail, simply fill out the Return Form enclosed in your package. Please mail the completed Return Form and the item(s) you wish to return to the address on the form. Items purchased online may also be returned at our store.

If the returned item is not in new and saleable condition, we reserve the right to refuse the return and your item(s) will be shipped back to you at your expense. Thank you for your understanding on this matter.

In the event that a product you purchased is defective, we will work with you to find a satisfactory solution. We understand that you may not have the original packaging if you’ve been using the product and its defect becomes apparent later in use. Please visit our store or call us at (617) 965-6505 to discuss the resolution options.